The companies that provided coaching programs to their management & leadership team realized improvements in productivity, quality, organizational strength, customer service, and shareholder value. They also received fewer customer complaints, and were more likely to retain individuals who received coaching.

Better relationships : Individuals who received coaching reported experiencing better relationships with their direct reports, immediate supervisors, peers and clients. They also reported better teamwork and job satisfaction, reduced conflict, and renewed organizational commitment.

Coaching pays off : 91% of participants who were coached indicated that the value received from coaching programs was greater than the time and money invested.

High satisfaction : 86% of participants who received coaching were very or extremely satisfied with their coaching experience.

3 out of 4 achieved goals : 73% of participants who received coaching reported that their goals were extremely or very effectively achieved. These goals included interpersonal improvements, better management and leadership skills, business agility, and personal growth.

High recommendation rate : 93% of participants receiving coaching would recommend it to others.